Terms and Conditions
By booking and staying with us, you are agreeing to our terms and conditions and that these form between us;
We require a deposit equal to the cost of the first nights stay by cash or bank transfer per room to secure the booking. We will send confirmation of the booking. The balance is due on departure by either, cash, card or bank transfer. Prices are fixed at the time of booking.
If the person making the reservation is not the person taking up occupation, the person who makes the reservation will be responsible for cancellation/curtailment/non arrival / damage or losses.
Please advise if any member of your party has any special access or dietary needs at the time of booking.
We are not equipped for younger family members and therefore cannot accept babies or children under the age of 16 years old.
We sadly cannot accept guests pets. We have our own resident rescued Scottie's , Maisie and Bonnie, who are not allowed in the guests bedrooms. We have various cat and dog boarding facilities in the area.
Cancellations / Curtailment:
Please let us know as soon as possible, if it becomes necessary for you to cancel or cut short your booking. We will release the dates for re-letting as soon as possible.
If we are able to re-let the room for the same dates or if the cancellation is more than 21 days before the stay we will refund your deposit in full. If we are unable to re-let the dates then:
* 21 to 7 days before the stay your deposit will not be refunded
* 7 days to 48 hours before the stay you will be charged 50% of the total cost of the stay.
* Less than 48 hours before the stay you will be charged 80% of the total cost of the stay.
We advise taking out an appropriate cancellation insurance scheme to cover you in such circumstances.
The Garden Bed & Breakfast does not accept any liability for any damage, loss or injury to you and any member of your party or any vehicles or possessions.
We would only cancel your booking if your accommodation was unavailable due to reasons beyond our control. We would help to find alternative accommodation for you, and refund all monies paid by you. Our liability would not extend beyond this refund.
Check-in time is after 4.00pm and before 8.00pm. If you expect to arrive after 8.00pm please let us know when you are booking your stay with us. If you are delayed please keep us informed at the earliest opportunity.
We have private parking for two vehicles to the front of the property. We accept no responsibility for any loses or damage to or from your vehicle when parked in these spaces. Other parking is available on the public highway in the immediate vicinity at no charge or restriction but we ask that you respect our neighbours who do like to park their cars outside their homes.
During your stay:
Accidents happen - please let us know immediately of any damage or spillage so that we can clean up or repair as soon as possible to minimise the damage. We reserve the right to charge for any damage caused.
Please respect our home. Leave muddy shoes/boots and wet clothing in the drying /utility room as soiled carpets may result in a charge being made for any specialist cleaning.
Please do not place hot items, i.e hair tongs, hair dryers on any soft surface, bedding, carpets. The drawers whilst beautiful are glass and we ask if you could use the heat pads provided for any such items.
Towels left on the floor will be changed. Bed linen will be changed every three days or for each new guest. We ask for the use of the black towels provided for coloured hair and the removal of make-up to help save our fluffy white towels.
Our Wi-FI connection is free. Please refrain from using it to place Tripadvisor or other reviews, we will incur penalties as they will assume they are not genuine, we would encourage you to do this on your return home.
Mobile phone services are not good within the building or immediate area, you may get a signal in the village.
Lost keys: will incur a £20.00 charge. If you accidentally take our keys with you after checking out we request you send them back to us as soon as possible.
The garden Bed & Breakfast has a strict no-smoking & Vaping policy in the premises and on the terraces. Smoking & Vaping is allowed by guests in the private gardens. We ask that you dispose of cigarette butts in the containers provided as they are poisonous to dogs.
On the day of departure, please vacate your room by 10.30am. The balance is due on your departure. Payment can be made by cash / bank transfer / card. Please make sure you have taken all personal belongings with you. If any item is left behind we will assist in returning it to you at your cost.
If there is anything we can do to make your stay more comfortable or if you have any special requests for special occasions please let us know and we will do our utmost to assist you.